Posts Tagged ‘e-mail’

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In the latest release of Nitro-LM Administrator (6.0.0025), we’ve added custom SMTP server support.  This allows you to brand the license experience and send e-mails through your own servers instead of e-mails appearing to come from @nitromation.com.  In this post, I’ll walk you through using a gmail account to brand your license experience.

The first step is to create a gmail account.  This can be either a free gmail account or a corporate gmail account.  If it’s the free version, e-mail headers will still contain something about being sent via gmail when your users read them.  However, not all e-mail readers display this information by default.  In our example here, we’ll be using a free gmail account.

After creating a gmail account (in this example, nitrotest9@gmail.com), I next setup the e-mail I want to send as on my hosting provider.  If you’re using corporate gmail, you can skip this step because your hosting provider for e-mail IS gmail.  This will ensure that any replies to e-mails sent out by nitro-lm get back into my gmail account.

add_forwarder

After setting up this forward, I need to allow my gmail account to send messages as support @ swiftgps.com.  This new send-as ability can be set up in the Settings area of the gmail account.

send_mail_as1

send_mail_as2

If you have an SMTP server that can be accessed from the Internet and know all of its settings and configuration, you might try the second option.  Otherwise, just choose Send through Gmail.

send_mail_as3

send_mail_as4

After you verify that you’re allowed to send mail through the other account, go ahead and set it as the default e-mail account.

make_default

Finally, in Nitro-LM Administrator, set up the e-mail settings for this gmail account under the Email Templates menu option.  For gmail, make sure you turn on TLS encryption and use either port 465, or 587.  Finally, send a test e-mail to ensure that everything is set up properly.  Make sure you receive this e-mail before saving your SMTP settings.

smtp_setup

And there you have it.  Now whenever e-mails are sent from Nitro-LM, they will appear to be coming from support @ swiftgps.com.  Another advantage of this approach is that when users register for your software and mistype their e-mail addresses, the bounce messages will show up in this gmail account so you can assist users with the registration process.